.dashboard-content-v3.monitor-content-v3{min-width:0;height:calc(100vh - 58px);min-height:0;overflow:hidden;padding:14px}.dashboard-v3.monitor-panel-v3{display:block}.dashboard-v3.monitor-panel-v3,.monitor{min-width:0;min-height:0;height:100%;overflow:hidden}.monitor{display:grid;grid-template-columns:minmax(300px,380px) minmax(0,1fr);grid-gap:14px;gap:14px;width:100%;max-width:100%;padding:0;background-color:var(--bg-app)}.left-panel,.right-panel{min-width:0;min-height:0;background:var(--bg-surface);border-radius:14px;border:1px solid var(--border-subtle);overflow:hidden;display:flex;flex-direction:column;box-shadow:var(--shadow-lg)}.search-area{padding:14px;border-bottom:1px solid var(--border-subtle);display:grid;grid-gap:12px;gap:12px}.agent-selector{display:grid;grid-gap:6px;gap:6px}.agent-selector-label{color:#5c6a89;font-size:11px;font-weight:800;letter-spacing:0;text-transform:uppercase}.agent-select-shell{position:relative}.agent-select-shell:after{content:"";position:absolute;right:13px;top:50%;width:8px;height:8px;border-bottom:2px solid #5c6a89;border-right:2px solid #5c6a89;pointer-events:none;transform:translateY(-65%) rotate(45deg)}.agent-select-shell select{width:100%;min-height:42px;-webkit-appearance:none;-moz-appearance:none;appearance:none;border:1px solid #d9e3f7;border-radius:10px;background:#fff;color:#17233d;font-size:14px;font-weight:700;padding:10px 38px 10px 12px}.agent-select-shell select:focus{border-color:#2f72ff;box-shadow:0 0 0 3px rgba(47,114,255,.14);outline:none}.agent-selector-hint{color:#5c6a89;font-size:12px}.assignment-tabs{display:flex;gap:8px}.assignment-tab{flex:1 1;border:1px solid var(--border-default);border-radius:10px;padding:8px 10px;background:#fff}.assignment-tab.active{background:#edf3ff;border-color:#bad3ff;color:#0f458d}.search-input input{width:100%;border:1px solid #d9e3f7;border-radius:999px;padding:10px 12px}.thread-list{min-height:0;overflow:auto;padding:8px;display:grid;align-content:start;grid-gap:6px;gap:6px}.thread{min-width:0;display:flex;gap:10px;align-items:center;text-align:left;padding:10px;border:1px solid transparent;border-radius:12px;background:transparent}.thread:hover{background:#f6f9ff;border-color:#d9e3f7}.thread.active{background:#eaf2ff;border-color:#bad3ff}.thread-avatar{width:44px;height:44px;border-radius:10px;display:grid;place-items:center;background:#dce9ff;color:#0f458d;font-weight:800}.thread-title{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:700;font-size:13px}.thread-meta{flex:1 1;min-width:0;display:grid;grid-gap:6px;gap:6px}.attendant-badge{width:-moz-fit-content;width:fit-content;padding:4px 8px;border-radius:999px;font-size:10px;border:1px solid transparent}.attendant-badge.assigned{background:#e4f0ff;color:#0f458d;border-color:#bad3ff}.attendant-badge.pending{background:#ffe8e6;color:#a10c0c;border-color:#ffb8b0}.thread-time{font-size:10px;color:#5c6a89}.chat-header{min-width:0;padding:14px 16px;border-bottom:1px solid var(--border-subtle)}.chat-header-info{min-width:0}.chat-title{margin:0;font-size:18px}.chat-subtitle{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin:2px 0 0;color:#5c6a89;font-size:13px}.messages-area{min-width:0;min-height:0;flex:1 1;background:linear-gradient(to bottom,var(--bg-surface),var(--bg-muted));position:relative;overflow:hidden}.messages-area iframe{display:block;max-width:100%}.empty-state{position:absolute;inset:0;display:grid;place-items:center;text-align:center;color:#5c6a89}.user-status-bar{padding:10px 12px;background:#edf3ff;border-bottom:1px solid var(--border-subtle);display:flex;gap:8px;align-items:center;font-size:12px}.status-dot{width:8px;height:8px;border-radius:999px;background:#16a34a}@media (max-width:768px){.dashboard-content-v3.monitor-content-v3{height:auto;min-height:calc(100vh - 58px);overflow:visible;padding:10px}.dashboard-v3.monitor-panel-v3{height:auto;overflow:visible}.monitor{grid-template-columns:1fr;height:auto;min-height:calc(100vh - 78px)}.left-panel{max-height:42vh}.right-panel{min-height:62vh}}